Shipping & Exchange Policy | REVE BANGLADESH

Last Updated: [10/09/2024]

At REVE BANGLADESH, we aim to provide fast and reliable shipping across Bangladesh. Learn about our delivery charges, estimated shipping times, and our hassle-free exchange policy below.

1. Delivery Charge

We offer affordable and transparent shipping fees:

  • Inside Dhaka Metropolitan City: BDT 80
  • Outside Dhaka: BDT 180

These rates apply to all orders, ensuring that you can shop with ease, no matter where you are in Bangladesh.

2. Delivery Time

We strive to deliver your order as quickly as possible, depending on your location:

  • Within Dhaka Metropolitan City: Expect delivery within 24 to 48 hours.
  • Outside Dhaka: Delivery may take between 2 to 5 working days, depending on your location.

Every item is carefully sanitized and securely packaged in polybags to ensure it arrives in pristine condition. We take extra care in preparing your items for shipping, so you receive them safe and sound.

Delivery Tracking

Once your order has been shipped, you will receive real-time SMS updates so you can track your order status. You’ll always know when your order is on its way and when to expect it.

3. Return and Exchange Policy

At REVE BANGLADESH, we want you to be completely satisfied with your purchase. If you need to exchange an item, we’ve made the process simple and convenient.

Instant Exchanges

We recommend trying on your order as soon as it arrives to ensure the perfect fit. If you’re unsatisfied, you can easily exchange it. Simply hand the item back to the delivery person and pay the exchange effort fee:

  • Inside Dhaka: BDT 70
  • Outside Dhaka: BDT 130

How to Request an Exchange

If you need to exchange an item after delivery, follow these steps:

  1. Contact our Customer Service Team through the REVE BANGLADESH message option.
  2. Explain the reason for the exchange and specify the new size or item you would like.

Once we receive your request, we will process your exchange and send the replacement as quickly as possible. Your satisfaction is our priority, and we want to ensure that you have the best experience shopping with REVE BANGLADESH.

4. Contact Us

For any questions or concerns about our Shipping & Exchange Policy, feel free to reach out to our customer support:

  • Email: [revebangladesh2020@gmail.com]
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